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Basildon Council: Tenancy & Estate Management (Housing)

Basildon Council provide a Tenancy Support Service in co-operation with its partner Peabody. The scheme is targeted, but not exclusively aimed at, the following groups of people: Learning difficulties, mental health problems, older people (including those with mental health problems), children leaving care, people with drug or alcohol problems, people fleeing domestic violence, vulnerable young people and refugees.

The Tenancy Support Scheme is available for anyone who is a tenant of Basildon Council who has difficulty in managing his or her tenancy for any of the following reasons:

  • You have trouble maintaining the security of your home, for example; have you been made to feel obliged or pressured into letting people into your home that you don't want there
  • You need assistance in dealing with neighbour disputes
  • You need assistance with budgeting, paying your rent or claiming benefit
  • You need help getting access to professional help, such as social services or the doctor
  • You have difficulties socialising or undertaking household chores.

This scheme is also available to members of a tenant's household. LInk to our webpage -Tenancy and Estate Management

Who can use this service?

The Tenancy Support Scheme is available for anyone who is a tenant of Basildon Council who has difficulty in managing his or her tenancy.

How are services delivered?

Face to face, telephone/email and home visits.

housing tenant rent problems Refugees domestic violence claiming benefit Basildon council Tenancy leaving care neighbour disputes Budgeting tenancy problems District Council

Basildon Council: Tenancy & Estate Management (Housing)

3TTEM@basildon.gov.uk

01268 533333

Basildon Centre, The, St. Martins Square, St Martins Square,
Basildon
SS14 1DL

Monday to Friday - 9am to 5:15 pm

Service can be delivered by phone, video or email Service can be delivered face to face Service can be delivered at home




Service last updated 24/05/2024

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